Google has become an integral part of people’s lives, and now, not only people but also insurance companies are starting to rely on Google services. Imagine you are admitted to the hospital for treatment of an illness and you have also submitted all your documents for insurance, but even then, if the company rejects the claim? Now, companies are starting to reject people’s claims because the patient’s Google location was not that of the hospital. Companies are now checking whether the patient’s Google location was actually in the hospital or not before rejecting or approving the claim.
This may seem illegal to many people; Vallabh Motka experienced the same when his claim was rejected because the patient’s location did not match the patient’s Google timeline. The patient’s location on the Google timeline was not that of the hospital, which led to the rejection of the claim.
Can insurance companies legally use our private digital data, such as our Google timeline, to verify health insurance-related claims? ET Wealth Online spoke to several experts to find out how much truth there is in this matter.
