VinFast has collaborated with Castrol India, a leading lubricant manufacturer, to strengthen its after-sales network in India. This partnership aims to provide reliable and accessible after-sales support to its electric vehicle (EV) customers across the country. The initiative reinforces VinFast’s vision of establishing a dependable service ecosystem for EV owners in India. Under this agreement, Castrol India will make its network of over 750 outlets across more than 300 cities available to VinFast customers, utilizing selected Castrol Auto Service (CAS) workshops. These service centers will feature VinFast-branded bays, certified EV technicians, and genuine VinFast parts. VinFast will provide service manuals, diagnostic tools, training, and warranty coverage processes, while Castrol will ensure that the workshops meet necessary infrastructure and capacity standards. This collaboration will allow VinFast customers to benefit from Castrol’s expertise, advanced service protocols, and a digitally connected workshop ecosystem. These capabilities are expected to ensure consistent quality, transparency, and convenience at every service point. VinFast recently launched its first overseas assembly plant in Thoothukudi, Tamil Nadu, with an initial capacity of 50,000 vehicles annually, expandable to 150,000 units. The plant is expected to generate thousands of direct jobs. Furthermore, VinFast aims to open 35 dealerships across 27 cities by the end of 2025, partnering with several major dealer groups. With the launch of its premium SUVs VF 6 and VF 7 in India, VinFast is also building a robust service network to ensure customers receive the same trust, convenience, and care that characterize its vehicles. VinFast and Castrol aim to elevate service standards through advanced diagnostics, genuine parts, and digital-first support solutions.
