Mukhyamantri Helpline and Seva Setu Transform Lives of Thousands
Timely solutions and prompt services increase public trust, immediate resolution of issues like ration cards, Aadhaar correction, and domicile certificates.
Raipur, Under the leadership of Chief Minister Mr. Vishnu Deo Sai, the Mukhyamantri Helpline 1076 and Seva Setu, operating in the state to strengthen good governance, have emerged as reliable platforms for common citizens. Through these channels, timely, transparent, and effective solutions to long-standing problems of people across the state are being ensured. Benefits of various government services, including ration cards, Aadhaar cards, and domicile certificates, are now being provided to citizens more easily and faster than before.
Mr. Abhishek Chaturvedi, a resident of village Ori in Patan development block of Durg district, had been trying to get a ration card made for his wife, Mrs. Sheetal Chaturvedi, for a long time. Despite applying to the concerned department, the ration card was not being issued due to various reasons, due to which the family was deprived of the benefits of the Public Distribution System and other government schemes. After a complaint was lodged with Mukhyamantri Helpline 1076, the concerned department took swift action, completed the necessary procedures, and issued the ration card within a few days. Upon receiving the ration card, the family expressed their gratitude to the Chief Minister and the district administration, stating that the helpline had provided them relief by resolving their major problem quickly.
Similarly, Mrs. Shamabai Kumud Ramteke of Khairagarh district had been troubled by problems related to her Aadhaar card for a long time. Despite several attempts and visiting various offices, her work could not be completed. After lodging a complaint with the Mukhyamantri Helpline, officials immediately contacted her and initiated the necessary action. The error in the address on her Aadhaar card was corrected, her biometrics were updated, and the entire process was successfully completed, providing her relief. Mrs. Shamabai expressed satisfaction and gratitude to the Mukhyamantri Helpline and the administration for the timely solution.
Meanwhile, Mr. Indresh Kumar Vishwakarma, a resident of village Pachpedi in Khairagarh district, urgently needed a domicile certificate for engineering admission. There was a fear that his admission would be affected if he did not receive the document on time. In such a situation, he applied through Seva Setu. The administration, showing sensitivity, examined his application the same day and issued the domicile certificate, securing his engineering admission. Mr. Indresh said that the administrative support received on time proved to be extremely important for his academic future.
These initiatives of the state government are strengthening the concept of good governance and ensuring easy and quick access to government services for citizens. Through Mukhyamantri Helpline 1076 and Seva Setu, problems of people across the state are being effectively resolved, which is continuously strengthening the public's trust in the government. The government's objective is to provide transparent, accountable, and timely services to every citizen without unnecessary delay, so that the benefits of schemes can easily reach every needy person.